What must the crematory do if an authorizing agent fails to pick up remains on time?

When an authorizing agent fails to pick up cremated remains on time, the crematory is generally required to send written notice. This step is crucial for a couple of reasons. First, it establishes a formal record of communication, which is important both for legal liability and for ensuring that the authorizing agent is made aware of the situation. It provides the authorizing agent with a clear indication of the need to address the delay in picking up the remains, while also allowing the crematory to demonstrate that they have fulfilled their obligations to notify the responsible party.

Written notice also clarifies the expectations and any potential procedures that may follow if the remains are not collected. Depending on the policies of the crematory and local laws, there could be specific timelines or actions that must occur if the remains are not picked up after notice has been given. Therefore, sending written notice is a necessary and appropriate action in these circumstances.